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Fixing Microsoft Outlook's HTML Reading Problems For JAWS Users Article

If you use JAWS and Microsoft Outlook, you might find reading web-based newsletters tedious because JAWS reads a long disclaimer with every image. Here’s how to disable that annoyance.

When I read newsletters with Outlook — and this has been going on for years, JAWS repeatedly reads:
“Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet.”

Now it’s OK to hear JAWS read that one or two times, but it reads it repeatedly for every image in an HTML-formatted newsletter.

The solution is too simple but unintuitive to believe. Right-click or press the applications key on the message in the list of messages. Select Junk (first letter J). Under the submenu that appears, select “Add Sender to Safe Senders List.”

After that Outlook downloads the images associated with the HTML, no longer blocking them, and JAWS does not repeatedly read that annoying message!!!

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  1. 1

    It seems to me that there ought to be a way to stop Jaws from reading the message and preserve the security of having Outlook block the images. There many newsletters that I get that I have no way of knowing whether their system is safe. Frankly, since pictures can carry viruses (even though they might be unintended) and since I can't see them anyway, it just seems prudent to let Outlook continue this practice. Also, downloading pictures slows down the program, doesn't it?

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